OUR SURGERY

Our Mission Statement

Park and St Francis surgery aims to provide the best possible patient care in a happy working environment that fosters both personal and practice development of achievable and realistic goals.

Our team aspires to provide a good service in a safe and pleasant environment and will pro-actively promote healthy lifestyle, as well as provide medical care when you are unwell. We will treat you with dignity and respect, and take your wishes and opinions into account, regardless of your gender, ethnic or national origin, cultural or religeous beliefs, sexual orientation, marital status, age or disability. 

 

We are a Veteran Friendly Practice

We are pleased to announce that we are a Veteran Friendly Practice. If you are an Armed Forces Veteran, please let us know so that we can include the information in your medical records, for more information see the Veterans Friendly Leaflet.

 

We are a Dementia Friendly Practice

Read the Care Choices dementia guide for patients and carers - a practical guide to living with dementia in Hampshire, we also have paper copies freely availible in our Surgery waiting rooms. See our support organisations page for a list of useful contacts for further advice and support both for patients and carers.

 

LGBT + Friendly Practice

We are currently working with our West Hampshire Clinical Commissioning Group to work towards accreditation to be recognised as a LGBT + friendly practice.

 

Accessibility Information

We want to be able to offer information about services that may be useful to all of our patients. Please inform the surgery if you, or someone you care for, has a disability, impairment or sensory loss, so that we can ensure information is made available in the most appropriate and accessable format.

 

Disabled Access

Both surgeries have been designed and built to accommodate the needs of disabled patients. All electronic entrances and doorways are negotiable by standard wheelchairs. Counters have lower sections to accomadate people unable to use the higher main counters. There are disabled toilet facilities on every floor and a lift is available to access the 1st floor at St Francis Surgery.

 

Patient Participation Group (PPG)

We have a very active and successful PPG, that helps us develop potential new projects as well as gain views on how the surgery can improve and develop. Access the PPG page here.

 

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features. Whatever your thoughts, be sure to let us know via our feedback function. We have found your previous comments and suggestions a really useful way of helping us to continue to improve the service. 

Please do not use this function for any health concerns or official complaints - for these issues please write to the surgery for the attention of the Practice Manager.

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Self Help Advice and Tools

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