St Francis Surgery: Pilgrims Close, Chandlers Ford, Eastleigh, SO53 4ST

Park Surgery: Hursley Road, Chandlers Ford, Eastleigh, SO53 2ZH

Email    Tel: 023 8025 2131

Contact Details



Support for Children and Parents/Carers

Being a parent or carer of a young person can be extremely challenging at times, the community adolescent mental health team have developed a series of videos with practical advice on how to cope - access them here

Mencap is a UK charity that offers support to individuals with a learning disability aswell as their families and carers.

Childline offers a free, private and confidential service to anyone under 19 in the UK, to help with any issue - big or small, you can talk about anything - their trained counsellors will be able to offer you support.

Hampshire Childrens services - Hampshire County Council's service for children, families and Young People.

See Hampshire healthy families - a web portal "for all things health and families", with links to advice lines, as well as a number of different local services to support parents and children.

One community aims to improve the quality of life for the patients, particularly older people, carers and people with disabilities. One Community helps children, families, disadvantaged, disabled and/or older people remain independent and engaged in their local community.

Autism Hampshire - for information, advice and support for individuals and families affected by autism, you can also call their advice line 02380 766162. 

National autistic society, South Hampshire Branch - offers local support to individuals and families affected by autism. 

National autistic society - for general information about autism – from what autism is, to diagnosis, to socialising and relationships.

NHS advice and support  - for parents who have children or teenagers with mental health problems 


Mental Health

Hampshire Youth Access has information on counselling, advice and support for children and young people across Hampshire.

Child and Adolescent Mental Health Services (CAMHS) is an NHS service that aims to help young people up to the age of 18 who are finding it hard to manage their emotional and psychological health, and who are suffering with acute, chronic and severe mental health problems. The website contains useful information, advice and resources for support and also allows young people or their families to directly make referrals to the service themselves - with no need wait for a GP appointment first.

ITALK is an NHS commisioned service offering adults free evidence-based treatments for depression, anxiety, OCD, PTSD and phobias.

See the NHS site Every Mind Matters for tips and advice on maintaining and managing your mental health.

Kooth - an NHS commisioned service that provides free, on-line, anonymous support that includes BACP accredited counselling, professional advice, self help tools, information and peer to peer support for young people (up to the age of 25 years).

The South West Hampshire Safe Haven provides "in the moment" informal mental health support in the evenings (between 5pm and 11pm). The team is made up of people who have lived experience of their own mental health challenges and can be accessed by dropping in at the South West Safe Haven, 111 Leigh Road, Eastleigh, you can also text/call/videocall 07974 124873. 

"Shout" offers free and confidential support round the clock to anyone in Hampshire and the Isle of Wight who needs to talk. Text ‘HANTS’ to 85258 to be connected to a trained volunteer who can help with anything you're struggling with, including anxiety, stress, loneliness or depression.


Support with Chronic Conditions

Eczema Care Online is a website to help you manage eczema. It will help you to keep your skin healthy and live well with eczema.

Diabetes UK - an organisation that provides useful information on all types of diabetes, diabetes management, (including dietary advice), prevention and research. If you, or a relative needs information on this condition be sure to visit this site.   

Blood pressure monitoring - patients with a variety of chronic diseases (diabetes, kidney disease, vascular disease, stroke, heart disease) will benefit from acheiving good blood pressure control. You can submit your blood pressure data to us here.


Cancer Support

The Wessex Cancer Trust helps local people living with cancer by offering emotional, physical and practical support.

Macmillan cancer support is a national charity, with extensive local links that offers emotional, physical and financial support to people living with cancer.


Ageing and Dementia

Connect to Support Hampshire is an online resource for adults in Hampshire. Its aim is to help you stay independent and to manage your own care.  You can find local groups, activities and services within your community as well as  care providers and other paid services that may help you.

The Silver Line Helpline is a free, confidential telephone service just for older people.
We provide friendship, conversation and support 24 hours a day, 7 days a week. Call free on 0800 4 70 80 90

See the Dementia Friendly Hampshire guide that explores all aspects of living with dementia - the different types of dementia, the changes it may bring to your life, how to plan future care as well as a list of useful contacts in the Hampshire Region.

Dementia UK is a charity that provides specialist dementia support for families.

Alzheimer's Society is a charity that provides support and information for individuals, families and carers of patients with dementia.

See the Hampshire County Council's webpage for information on Carer Support and the Dementia Advisory Service as well as the Carers Emergency Planning service.

The NHS has a useful guide on help and support for people with dementia.

Age UK has advice on a range of topics, including advance care planning, benefits and choosing a care home, as well as information on local activities and services for those with dementia. It runs a free national helpline on 0800 055 6112

One community aims to improve the quality of life for the patients, particularly older people, carers and people with disabilities. One Community helps children, families, disadvantaged, disabled and/or older people remain independent and engaged in their local community.

Hampshire adult services - for advice about receiving care in the home, care services, financial assesment and paying for care, information and advice to manage care and support for carers.

See Eastleigh Burough Councils page on Information on community transport services, medical taxi services and good neighbour schemes in Eastleigh


Request support from our Social Prescriber

A social prescriber can signpost or help link you to:

  • Local volunteer services that can help with shopping, picking up prescriptions and emotional support
  • Services dedicated to helping with mental health and befriending
  • Help with caring for someone or help with caring for yourself, private or funded
  • Benefits you might be entitled to
  • Transport and mobility aids

If you are a patient or carer of a patient who is registered at Park and St Francis Surgery and would like to talk to our Social Prescriber, please email:


Citizens Advice

Citizens advice Eastleigh provides free, confidential, impartial advice and aims to help everyone find a way forward, whatever problem they face.



Please let us know if you are a carer - we may be able to help.

The Carers Trust provides information and advice on its website for carers, including how to get support for yourself.

Carers UK is a national charity for carers, providing information and advice from benefits to practical support.

Carers together is a "carer-led" charity that offers support to unpaid carers living anywhere in Hampshire. They are able to provide carers with useful information, give advocacy support, run carer support groups, provide training for carers and can give advice on Direct Payments, support planning and planning for emergencies. 


Armed Forces Veteran Support

Veterans gateway is a consortium of organisations and Armed Forces charities, including The Royal British Legion, SSAFA – the Armed Forces charity, Poppyscotland, Combat Stress and Connect Assist. They offer assistance to veterans and their families in accessing the organisations best placed to help with the information, advice and support they need – from healthcare and housing to employability, finances, personal relationships and more.



LGBT foundation is a national charity delivering advice, support and information services to lesbian, gay, bisexual and trans (LGBT) communities.

Hampshire LGBT+ Alliance - a consortium of Hampshire-based LBGT+ Networks that have pledged to work together to celebrate and support the community.



EBS counselling offers a non-judgemental, confidential, safe and supportive environment for people to explore their thoughts and feelings. General counselling covers, for example, work related issues, changing job, bullying, living problems, sexuality, loss, moving house to name just a few. In fact, anything which affects a person’s quality of life.

Winchester Bereavement Support offers a confidential support service to bereaved people in Winchester and the surrounding area. Support is given through home visits by carefully selected and trained volunteers. These volunteers are called Bereavement Visitors.There is no charge for the service.

START is the new sexual trauma service which offers a range of counselling services for anyone who has experienced unwanted sexual abuse and / or sexual assault and has suffered sexual trauma.

Simon Says offers support to children and young people up to the age of 18 years, who have a significant person in their life who has died or is dying.

Sands, the stillbirth and neonatal death charity, offers support to anyone affected by the death of a baby.

Survivors of bereavement by suicide aims to meet the needs and overcome the isolation experienced by people over 18 who have been bereaved by suicide.

Winston’s Wish  provides emotional and practical bereavement support to children, young people and those who care for them.

Relate offers a range of services to help you with your couple and family relationships, whether you're young or old, straight or gay, single or in a relationship. 

You can find a number of other counselling services on Connect to Support Hampshire.