Please note the PPG AGM planned for 8th July 2020 has been cancelled until further notice.

Help us to help you faster - with Patient Access

Use Patient Access to book appointments, review your medication and allergy information, and order repeat prescriptions. You can also request an additional function that allows you to view key details of your medical record, including data on vaccination history and current active medical problems. 

To set up an account for Patient Access you will need to attend in person bringing with you photo ID (ideally a valid passport or driving licence) so that the practice can approve your application and provide you with an application form.

You are not permitted to apply on someone elses behalf.

As per NHS England’s guidance on Online Access, this is a mandatory requirement of the application process.

In order to keep your data safe, we strongly recomend that you sign out each time, keep your passwords secure and look after your Patient Access data the the same way you would for online bank details. 

Please do not contact the surgery for any difficulties using this service - instead, please use the on-line support centre on the Patient Access website.


Help us to help you faster - consent to contact by text message or email

You can now register to receive information on health promotion, research, and practice events by text message and email. If you would like to register for this service please fill out the consent form.


Primary Care Extended Access Hubs

Evening and Weekend GP appointments are now available at the "Primary Care Extended Access Hubs" at Winchester (Badger Farm), Romsey and Totton.

You can book an appointment for this by contacting the surgery or NHS 111.


Welcome to...Our New Salaried GP

We would like to welcome Dr Laila Nicholson to our practice. Dr Nicholson replaces Dr Maha Ahmad and all patients who were registered under Dr Ahmad will now be registered under Dr Nicholson.


Welcome to... Our New Social Prescriber

We are delighted to welcome Julie Bythell, our new Social Prescriber.

Clinicians will now be able to refer patients of all age groups to Julie for signposting and support for a variety of problems such as dementia, depression, weight management and chronic disease.


Veteran Friendly Practice

We are pleased to announce that we are an accredited Veteran Friendly Practice. If you are an Armed Forces Veteran, please let us know so that we can include the information in your medical records, for more information see the Veterans Friendly Leaflet


DNA's (Did not attend) - please cancel if you can't attend

169 patients did not attend for their appointments in February 2020 - these could have been used by other patients.

If you are unable to attend your appointment, please cancel your appointment using Patient Choice, the NHS App or calling the surgery 02380 252131, in addition, patients who receive TEXT reminders can respond CANCEL.


Antibiotic Resistance

Antibiotic resistance is one of the biggest threats facing us today. See the Antiobiotic Garden website for details.

Why it is relevant to you: without effective antibiotics many routine treatments will become increasingly dangerous. Setting broken bones, basic surgical procedures, even chemotherapy and animal health all rely on access to effective antibiotic therapy.

What we want you to do: To slow resistance we need to cut the unnecessary use of antibiotics. We invite the public, students and educators, farmers, the veterinary and medical communities and professional organisations, to become Antibiotic Guardians.

Call to action: Choose one simple pledge about how you’ll make better use of antibiotics and help save these vital medicines from becoming obsolete.


Hampshire Walking

We are supporting the Get Hampshire Walking campaign. We are spreading the word about the benefits of walking to help patients lead healthier and more active lives.
It is not difficult - a few extra steps, using the stairs and not the lift, getting off the bus a stop early will all help.

Walking can also help you get out more, meet new people and improve your social life.

Find out what you can get involved with in your local area.


Stop Smoking

Do you want to stop smoking and need support please - see Smoke Free.



Are you a carer or are cared for ? Do we have your details? If not please complete our Carers form and hand in to reception at Park or St Francis Surgery.


Weight management

Weight Watchers - Hampshire

Live Well - Eat Well


Smoking cessation

Quit 4 Life


Exercise/staying active

Test Valley Health Walks

Get Hampshire Walking


Alcohol/drug support

Inclusion Recovery Hampshire


Pre-consultation sheets

To help you work with your GP we have put together a few questions. We used this for 100 patients across two surgeries in Hampshire and it was shown to help both doctors and patients. Comments included “It helped me remember and prepare”, “very useful to order my thoughts”. Fill one out and bring it along with you to your next consultation.

For your doctor it helps to know, early on, what your list of questions is and which one you want to focus on. GPs have to share their time across an average of 2000 patients so there is a limit to appointment time. Doctors have around seven minutes face to face with you within a ten minute appointment after allowing for preparation and actions afterwards.

Knowing what you think the problem is (your ideas), what you are worried it might be (your concerns) and what you hoped would happen (your expectations) is helpful for doctors. The earlier they can know your “ideas, concerns and expectations” (ICE) the better as they can then address these early on. Pre consulation Questionnaire

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Self Help Advice and Tools

NHS 111

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.

Patient Access

Use Patient Access to book an appointment, order repeat prescriptions and view your medical record.

Patient Survey

How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment? Please spend 2 minutes to take the Friends and Family Test.

View our results


The NHS website. Take control of your health and wellbeing. Get medical advice, information about healthcare services and support for a healthy life.

Patient UK

Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.

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