Coronavirus (COVID-19)

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Please also see our COVID-19 information page

Consult with your Doctor Online

Find help, advice and consult online

Welcome to our website which we hope you will find both useful and informative.

With patient’s needs at the heart of everything we do, our website has been designed to help you find the information you need. As well as specific practice details such as opening hours and how to register, you’ll find resources on cancer screening, links to a number of diverse support organisations or you can visit the self help page where you can even make your own referals directly to some specialist services.


E Consult

Please note the eConsult service is not monitored outside our normal surgery opening hours of 8am-6.30pm Monday-Friday. Any online consultation request you submit outside of our normal surgery opening hours will not be read by a doctor until we open the next working day. NHS 111 can help if you have an urgent medical problem when the GP practice is closed. Dial 111 on any phone for advice, or visit the NHS 111 website –

Remember to call 999  at any time in a medical emergency. This is when someone is seriously ill, or injured, and their life is at risk.


Access to NHS services

You can now use NHS App online to access services on your computer, as well as your smart-phone or tablet.

This service allows you to:

  • Book and manage appointments at your GP surgery
  • Order repeat prescriptions
  • Get health information and advice
  • View your medical record securely


Message from the Park and St Francis Research Team: "Please help us Fight Covid-19 by volunteering for research"

The PRINCIPLE trial aims to find treatments that reduce hospital admissions and improve symptoms for people with COVID-19.

You could be eligible to enrol and help us if you are over 18 years and have had COVID-19 symptoms with a positive COVID-19 test in the last 14 days.

Enrol in Principle trial here.

Please see the Primary Care Clinical Trials Unit website for further information about this study.

If you'd like to know more about COVID 19 research and how you can contribute, please visit the Be Part of Research site, which is run by the National Institute for Health Research.'

"Thank-you to all our fabulous patients who have supported us in the various Covid-19 (and other) trials we have been running over the last 12 months or so - we really appreciate the time you have given us! Your contributions, have been, and continue to be, vital in the development of effective strategies, treatments and vaccines that will help control the virus, both now, and as it continues to evolve."  Dr S Glanville, Clinical lead for Research at Park and St Francis Surgery


Covid 19 Vaccination Information

Please do not contact the surgery to enquire about your Covid-19 vaccination - this is diverting our resources and blocks phone lines for people who are not well.

The progress of vaccination coverage is currently being determined by vaccine supply to our surgery - this is a national issue - not something in our control.

When it is your turn, we will contact you to book an appointment for your vaccination

Please make sure your contact details, are correct and that you answer your phone if you are expecting us to call you - calls from the surgery usually come up as "number with-held" or "private number".

Public Health England have instructed us on who to vaccinate and in what order - this is subject to regular revision as the situation changes and their strategy is revised.

Please do not contact the surgery to discuss, debate or challenge these decisions which are being imposed on us at a National level - it only blocks our phone lines and prevents us from dealing with people who need our help when they are unwell. 

At present, the order of priority for vaccination is:

  1. Residents in care homes for older adults and their staff - over 99% of our patients in this group have now recieved their first vaccination. Please contact the surgery if you are in this group and have not had an appointment for your first vaccine.
  2. All those aged 80 years and over and frontline Health and Social Care workers - over 98% of our patients in this group have now received their first vaccination. Please contact the surgery if you are in this group and have not yet had an appointment for your first vaccine.
  3. All those 75 years of age and over - over 90% of our patients in this group have received their first vaccination. Please contact the surgery if you are in this group and have not yet had an appointment for your first vaccine.
  4. All those aged 70 years or over and "clinically vulnerable" individuals (not including pregnant women or people aged less than 16 years) - in progress - over 90% of our patients in this group have received their first vaccination. Please contact the surgery if you are in this group and have not yet had an appointment for your first vaccine.
  5. All those aged 65 years and over - in progress,
  6. All those aged 16 to 65 years of age in an "at risk" group - in progress,
  7. All those aged 60 years and over - in progress
  8. All those aged 55 years and over - in progress
  9. All those aged 50 years and over - in progress

Patients who cannot normally be vaccinated are:

People aged less than 16 years of age

Those who have had a confirmed anaphylactic reaction to a previous dose of a Covid 19 vaccine or have had a confirmed anaphylactic reaction to any component of the vaccine or residues from the manufacturing process.

Patients who are pregnant.


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