Important - New Prescription System

If you have registered with the new system, EMIS Patient Access then you can order your prescription here.



If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use Park & St Francis GP online service available at practice you can continue to use it. You can use the NHS App as well.

For more information go to


Repeat Prescriptions

In the interest of safety and accuracy, prescription requests are not taken over the telephone. Our receptionists are instructed that they are not to take such requests.

If you need regular medication we provide a repeat prescription system, which allows you to have repeats of your medication, up to certain limits in numbers and time, without you having to see the doctor every time.

Our repeat prescribing is computerised.  If you are on regular medication and you wish to receive a further supply, please tick only the items you require on the tear-off computer slip (attached to your last prescription).  If you cannot find your repeat slip or were not issued with one, you can put your request in to the surgery in writing with your name, address and item(s) of medication your require.

Patients on long-term medication can order repeat prescriptions in the following ways:

  • In person - drop your repeat slip in at reception with the required items clearly marked.

  • By post - send it to us with a stamped addressed envelope if you want us to post it back to you.

  • Online - if you are not yet registered to do this, aged over 16 years, have on-line access and would like to order your repeat medication on-line, please contact reception for further information.

Patients can also request in writing for their prescription to be sent to the chemist.

At present we need three working days’ notice for the production of a repeat prescription.

Alternatively, your pharmacist may have a system of prescription collection from the surgery - please ask them for details.

Please make arrangements to collect repeat prescriptions during normal opening hours.


Prescription Request

Please allow 72 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.


Do you have a repeat prescription?

Did you know that every day GP’s in the UK issue 1.5 million paper prescriptions and 70% of these are repeat prescriptions?


Electronic Prescription Service

A new system has been created to make it easier for you to pick up your repeat prescription. It is called the Electronic Prescription Service, or EPS for short.

The Electronic Prescription Service is an NHS service that sends your prescription from GP surgery to Pharmacy without the need for a paper copy.

Nominate a pharmacy of your choice and this pharmacy will receive your prescription directly from your GP, via the Electronic Prescription Service (EPS).

With EPS you will not have to visit your practice to pick up your paper prescription anymore.

You will have more choice about where to get your medicines from because you can choose a pharmacy near to where you live, work or shop.

EPS is reliable, secure and confidential.

Your electronic prescription will only be seen by the same people in GP practices and pharmacies who see your paper prescription now.

If you are interested in using the Electronic Prescription Service speak to your pharmacist or GP practice staff.

For further information visit the Electronic Prescription Service website or ask a member of staff. 

To register your nomination, simply pick up a registration form one of our local pharmacies or reception. Please hand your completed registration form to one of the local pharmacy teams and they will be happy to explain more about this new NHS service.


Collection & Delivery Service

You may like to take advantage of the collection and delivery services provided by the pharmacy of your choice. Please contact your chosen pharmacy for information.


Medication Reviews

Patients on repeat medication will be asked to see a doctor or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

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