Prescription Advice

Annual Medication Reviews - help us to help you

Please check your "medication review date" when requesting repeat prescriptions. If the review date is within the next few weeks, please ensure that you have submitted any necessary information to the surgery, this will allow the GP to review your medications remotely. Information that is usually helpful is your mean average blood pressure, your height and weight, smoking status, and for certain medications we may require you to arrange a blood test.

Ideally you will send us this information before we need chase you up for it, so if we do message you requesting specific information, please do not ignore it.

The surgery spends a great deal of time, effort and money reaching out to patients to get this information, in order to ensure the safe continued prescribing of repeat medication. If the GP can see that you have already supplied this information, they will usually be in a position to authorise a remote medication review without you having to come into the surgery or having a phone consultation. 

Being pro-active and supplying the relevent information to us, before your review date, means we can focus on other aspects of your care, such as providing more appointments.

Requesting prescriptions

In the interest of safety and accuracy, prescription requests are not taken over the telephone.

If you are able to, please use the NHS App to manage your repeat prescriptions.

Alternatively, you can e-mail your repeat prescription requests to: hiowicb-hsi.stfrancis.prescriptions@nhs.net 

If you cannot order your repeat prescription any other way, then you may drop off your request using the outer letterbox at the St Francis or Park surgery sites. 

Please ensure you have nominated a local pharmacy for us to send the prescriptions to electronically - you can do this using the NHS app or by speaking to your pharmacist or GP surgery directly.

At present we require seven working days’ notice for the production of a repeat prescription.

Contraceptive pill requests

If you would like to obtain the the combined contraceptive pill, progesterone only pill (mini-pill) or emergency contraception, please attend your local pharmacy.

HRT pre-payment certificate

You can buy an HRT prepayment certificate for £19.30 (the cost of two single items). This will cover your HRT prescriptions for up to 12 months. If you wish to benefit from the potential savings offered by this certificate, please either contact your pharmacy directly, or call 0300 330 2089, or follow the link. 

Help with prescription costs

Although most NHS treatment is free, there are still some costs you might need to pay, for example, to get your prescriptions or to travel to your hospital appointment.

Find out how you could get help to pay for these costs.

Accessing a prescription when the surgery is closed

Please visit the NHS website for information on how to access prescription medication outside of normal working hours.

Pharmacy Delivery Services and Dosette Boxes

Several local pharmacies offer medication delivery services and may also be able to arrange the medication to be put into a dosette box for their clients, although they may charge an additional fee - please contact your pharmacy directly to organise this.  

Diazepam and Flying - Please don't ask!

At Park & St Francis Surgery, we will not prescribe Diazepam, or other sedative medication, to manage fear of flying. This is in keeping with both local and national guidelines as well as the policies of other local GP practices.

Instead of using medication, we recommend you complete a Fear of Flying Course, these are offered by the majority of the larger airlines.