In the interest of safety and accuracy, prescription requests are not taken over the telephone.
If you cannot order your repeat prescription any other way, then you may deliver your request through the outer letterbox at the St Francis OR Park surgery buildings. Please do not try to enter the building when dropping off repeat prescription requests.
Please ensure you have nominated a local pharmacy for us to send the prescriptions to electronically - this will stop prescriptions getting lost, will significantly increase the efficiency of the process for the surgery and, by reducing footfall, will reduce transmission of COVID-19. You may nominate the pharmacy using the NHS app or by speaking to your pharmacist or GP surgery directly.
Please do not order medication earlier than you need, there is no current shortage but stockpiling of medication may lead to supply issues and potential waste.
For the moment you can still e-mail the practice to request repeat prescriptions at WHCCG.ParkSurgeryemail@example.com, but we would ask only use this if you are unable to use the other electronic means.
At present we need three working days’ notice for the production of a repeat prescription.
You may like to take advantage of the collection and delivery services provided by the pharmacy of your choice. Please contact your pharmacy to discuss the details of this service.
Patients on repeat medication will be asked to discuss and review their medications with their GP or practice nurse on an annual basis, a notification will appear on your repeat slip to alert you when this is due. Please ensure that you book an appropriate appointment (telephone or face to face) to avoid unnecessary delays to further prescriptions.
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
Use Patient Access to book an appointment, order repeat prescriptions and view your medical record.
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