PRACTICE TEAM

Practice Management

Sue Levesque (DPHCM) IGPM
Business and General Practice Manager and Chandlers Ford Primary Care Network Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide high quality of patient care. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Rissa Le Grange

Assistant to the Managment Team supporting all aspects of administration.

Administration

Paula Crockford

Paula Crockford Assistant Office Manager dealing with the Chronic Disease Register ensuring that all at risk patients are called in for their annual review. Works closely with nursing team and the administration team for all aspects of clinical work.

Amy Glanville

Research Nurse Lead dealing with all aspects of research administration

Louise Jones

Deals with private medical administration and supports our Patient Participation Group with practice processes.

Paula Davies

Deals with scanning medical documents and patient record entries

Reception

Our Head Receptionists, Nadia Anderson, Sheila Kaur and Jane Willis - support the Practice Manager with the day to day running of the reception team

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions, dealing with prescription enquiries, financial claims and patient records.

Secretaries

Lynne Winter, Jenny Neville, Victoria Watts

We have three secretaries who deal with a vast amount of day-to-day secretarial and administrative work for the practice - a large proportion of their work involves the typing of patient referral letters to the hospitals.

Pharmacy Team

Emma Smithson, Sarah Casey, Ewa Zdanowicz, Kirsty Fletcher-Marish and Marie Witt

We have a team of clinical Pharmacist, Pharmacy Technician and prescription clerk who deal with the day to day prescriptions and Medication reviews for all the patients of Park and St Francis Surgery aswell as The Fryern Surgery.

First Contact Physio

Joe Jenkins

Is at St Francis Surgery Tuesday all day and Friday morning. Appointments are available to see Joe if you have a Muscular Skeletal injury.

Social Prescriber

Julie Bythell

Is at St Francis Surgery all day Tuesday and Fridays. Julie is able to support all patients who are isolated,lonely and anyone need support with their care and assistance with form completion.