Sue Levesque (DPHCM)
Business and General Practice Manager
The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide high quality of patient care. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Assistant Practice Manager
Assisting the Practice Manager in the day to day running of the practice and also responsible for all areas of IT.
Rissa Le Grange
Personal Assistant to the managment team supporting all aspects of administration.
Clinical Administrator dealing with the Chronic Disease Register ensuring that all at risk patients are called in for their annual review. Works closely with head nurse Jane Tutton and the administration team for all aspects of clinical work.
Carla is the Registration lead for the practice dealing with all aspects of Patient registration processes.
Paula supports Sally Ashton within the clinical administration dealing with the Chronic Disease Register ensuring that all at risk patients are called in for their annual review.
Research Administrator ensuring all aspects of research administration with Amy Glanville - Research Nurse lead
Deals with private medical administration and supports our Patient Participation Group with practice processes.
Head Receptionist - supports the Practice Manager with the day to day running of the reception team
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions, dealing with prescription enquiries, financial claims and patient records.
Kerry Swaffield and Nadia Anderson
Kerry and Nadia are the Reception team lead and support Sally with day to day running of the reception team.
Lynne Winter, Jenny Neville ,Victoria Watts
We have three secretaries who deal with a vast amount of day-to-day secretarial and administrative work for the practice - a large proportion of their work involves the typing of patient referral letters to the hospitals.
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