Covid-19 Out of Hours News

St Francis Surgery: Pilgrims Close, Chandlers Ford, Eastleigh, SO53 4ST

Park Surgery: Hursley Road, Chandlers Ford, Eastleigh, SO53 2ZH

Email    Tel: 023 8025 2131

Contact Details

DEAF OR HARD OF HEARING

Hospital and GP interpreting service

If you have an appointment with your GP or hospital and you need a BSL interpreter please contact your GP/hospital to book. Please give the GP notice to book a BSL interpreter. This is funded by the local NHS trust. It is your right to have a qualified interpreter for medical appointments.

See Connect to Support Hampshire, for local support and information about hearing loss and deafness.

You can access the NHS 111 BSL service everyday ("24/7") to make a video call to a BSL interpreter who will then telephone an NHS 111 adviser and relays your conversation with them.

The NHS 111 adviser will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best.

Where possible the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to.

If NHS 111 advisers think you need an ambulance they will immediately arrange one for you.

HEARING AID SELF REFERRALS

Hearing Aids Self Referral Pathway