CHOOSING THE RIGHT SERVICE
If you are unsure which service you require, please contact NHS 111, alternatively you can speak with a pharmacist or visit patient.info or whenshouldiworry.com
NHS 111
For any health related questions, 24 hours/day, 7 days/week, contact NHS 111.
In addition to providing confidential advice on a full range of medical issues, if required, the NHS 111 Advice Team will also help you access the most appropriate local health services to meet your needs.
Visit the NHS 111 Website, or phone 111 to use this service.
Evening and Weekend GP appointments
Evening and Weekend NHS GP appointments are available at the "Primary Care Extended Access Hub" at Romsey, this is by appointment only.
The NHS GPs you see will have similar access to your EMIS electronic records as your own GP surgery.
You can book an appointment for this service by contacting the surgery or NHS 111.
Southampton Urgent Treatment Centre
Located at the RSH Hospital, any NHS patient can use this "walk in" service where the team of team highly skilled UTC practitioners and GPs offer treatment, advice and information for a range of minor injuries and illnesses. Follow this link for more information on current waiting times and to check opening hours before you travel.
No appointment is neccesary. NHS patients can just turn up on the day and will be seen in order of clinical need. The service is currently open from 07.30am through to 10pm on weekdays (08.00am until 10.00pm on weekends and Bank Holidays).
Urgent Eye Problems
The Minor Eye Conditions Service provides assessment and treatment for people with recently occurring minor eye problems. It is an NHS service provided by accredited optometrists (also commonly called opticians).
Patients can self refer into this service by calling 0300 303 4922 from 9am-5pm Monday to Saturday.
Emergency Department Southampton General Hospital
For symptoms of serious illness or major injury - choose the Emergency Department or 999
GP Out of Hours Service
For fevers and infections that cannot wait for your surgery to re-open, choose the GP Out of Hours Service by calling NHS 111.
Dental Emergencies
If you have a regular NHS dentist and need urgent treatment, contact your dentist for advice.
If you do not have a regular NHS dentist, you can contact NHS 111.
Go to the nearest accident and emergency (A&E) department if you are in severe pain that is not helped by painkillers, have significant bleeding, or if you have sustained trauma to the face, mouth or teeth.
We are unable to deal with dental issues or dental emergencies.
Pharmacy
Visit your Pharmacy for help treating minor ailments, general health advice and travel health advice. Many pharmacies have private consulting rooms. Pharmacists are trained how to tell a minor ailment from something more serious. If you need over the counter medicines a pharmacist can help you choose which is best for you and your symptoms.
For tummy upsets, coughs and colds - choose a Pharmacist
Self-care
For minor ailments, grazes, bruises - choose self care
Self care is the best option when treating very minor illness or injuries. Choosing well ensures you receive the rest and recovery you need and means busy NHS services such as the Emergency Department are available to help those who need them most.
