169 patients did not attend for their appointments in February 2020 - these could have been used by other patients.
If you are unable to attend your appointment, please cancel your appointment using Patient Access, the NHS App or calling the surgery 02380 252131, in addition, patients who receive TEXT reminders can respond CANCEL.
If you have a high temperature or a new continuous cough and cannot manage at home please use the NHS 111 coronavirus service. Only phone NHS 111 if you cannot get help online.
During the COVID-19 lockdown, our surgery is employing a "total triage" system - each appointment request will be passed to a clinician who will try to resolve your issue remotely, wherever possible.
You can update your contact details and consent to receive text messages here to ensure we can easily respond to enquiries, remind you about future appointments and keep you informed about other practice news, health promotion and research opportunities.
Patients over 18 years of age can make appointments on-line either via:-
For patients unable to use the on-line options, or for patients under 18 years, appointments can still be made by calling 02380 252131.
Our practice nurses are available for routine appointments throughout the day and these can be booked by telephoning the appointment line.
Often available sooner than routine appointments, we also offer short telephone appointments with our clinicians, these tend to suit simple, straight forward issues that do not require examinations. If you feel your issue can be addressed in this way please let the team know.
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
Use Patient Access to book an appointment, order repeat prescriptions and view your medical record.
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